The intersection of AI, healthcare, and leadership

As artificial intelligence reshapes healthcare, the role of pharmacy leaders is evolving—not just technologically, but ethically and emotionally. This session explores how human-centred leadership can guide teams through digital transformation without losing sight of compassion, connection, and care. Unpacking the tensions between automation and empathy, this session will share practical strategies for leading with authenticity in an increasingly algorithm-driven world. Whether you're navigating AI integration in clinical workflows or grappling with its implications for workforce culture, this session will help you lead with clarity, courage, and heart.

This presentation will address the following learning objectives:

• Identify key ethical and clinical challenges of integrating AI into healthcare systems
• Describe strategies for leading teams through AI-driven change while maintaining trust
• Apply human-centred leadership practices when implementing AI in healthcare environments